Frequently Asked Questions
Everything you need to know about your DORS shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receiving the item.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart to ensure the perfect fit.
What payment methods do you accept?
DORS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
At DORS, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and sustainable manufacturing processes across our collections.